At done55, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect when you use our platform, how we use it, who we may share it with, and the rights you hold over your own information. We are committed to transparency — no fine print, no surprises. Pakistani players deserve to know precisely how their data is handled.
These six principles define how done55 approaches data privacy for every Pakistani player on our platform.
done55 collects only the personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or for purposes beyond those stated. If we no longer need data, we delete or anonymise it in accordance with our data retention schedule.
done55 does not and will never sell your personal information to third parties for commercial gain. Your data is used solely to operate and improve our platform, comply with regulatory obligations, and provide you with a personalised and secure gaming experience. Full stop.
All personal data stored by done55 is protected using AES-256 encryption at rest and TLS 1.3 encryption in transit. Access to personal data within done55's systems is restricted on a strict need-to-know basis. We conduct regular security audits and penetration testing to ensure your information remains protected.
You have meaningful rights over your personal data, including the right to access, correct, delete, and port your information. done55 provides straightforward processes for exercising these rights. We respond to all data subject requests within 30 days of receipt, in line with internationally recognised data protection standards.
Every category of personal data we collect is processed on a lawful basis — whether that is contractual necessity, legal obligation, legitimate interest, or your explicit consent. We identify and document the lawful basis for each processing activity and make this information available to you upon request.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, done 55 will notify affected Players without undue delay and within 72 hours of becoming aware of the breach, in accordance with applicable data protection obligations. We will inform you of the nature of the breach, the data affected, and the steps we are taking to mitigate any harm.
done55 ("done55", "we", "us", "our") is the operator of the online gaming and sports betting platform accessible at https://done55.ws (the "Platform"). done55 operates under a valid international gaming licence and is the data controller responsible for the personal information of Players who register and use the Platform.
This Privacy Policy applies to all personal data collected by done55 in connection with your use of the Platform, including but not limited to your Account registration, gaming activity, financial transactions, customer support interactions, and any marketing communications you may receive from us. It applies equally to Players accessing the Platform from Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and all other cities and regions across Pakistan.
done55 collects and processes the following categories of personal data about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, gender, photograph | KYC verification, age check, fraud prevention |
| Contact Data | Email address, mobile number, city/province of residence | Account communications, support, marketing (with consent) |
| Financial Data | JazzCash/EasyPaisa account reference, bank account details (HBL, UBL, Meezan), transaction history, deposit and withdrawal amounts in PKR | Payment processing, AML compliance, fraud prevention |
| Gaming & Betting Data | Game history, bet amounts, win/loss records, session duration, preferred game types | Service provision, responsible gaming monitoring, personalisation |
| Technical Data | IP address, device type, browser, operating system, screen resolution, time zone | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, clickstream data, session timestamps | Analytics, UX improvement, responsible gaming |
| Communications Data | Live chat transcripts, support emails, feedback form submissions | Support resolution, training, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel, promotion history | Consent management, targeted communications |
done55 collects personal data through the following means:
done55 processes your personal data only where a lawful basis exists. The primary lawful bases on which done55 relies are as follows:
done55 uses the personal data we collect for the following purposes:
done55 uses cookies and similar technologies (such as pixel tags, web beacons, and local storage objects) on the Platform. Cookies are small text files placed on your device that allow us to recognise your browser and remember certain information about your session and preferences.
The categories of cookies we use are as follows:
done55 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
done55 operates on an international basis and your personal data may be transferred to and processed in countries outside Pakistan. Where such international transfers occur, done55 takes steps to ensure that your data receives an adequate level of protection, including by:
If you would like further information about the international transfer mechanisms applied by done55 in relation to your personal data, please contact us using the details in Section 16.
done55 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable legal and regulatory obligations. Our general data retention principles are as follows:
Where data is no longer required for any lawful purpose, done55 will securely delete or anonymise it in accordance with our data destruction procedures.
Subject to applicable law, you have the following rights in relation to the personal data done55 holds about you:
You may request a copy of the personal data done55 holds about you, together with information about how it is processed. We will respond within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
In certain circumstances, you may request that we delete your personal data. This right is subject to exceptions, particularly where retention is required by law.
You may request that we restrict the processing of your data in certain circumstances — for example, while a rectification request is being assessed.
Where processing is based on your consent or contractual necessity, you may request a structured, machine-readable copy of your personal data to transfer to another service.
Where we rely on your consent as the lawful basis for processing (e.g., marketing emails), you may withdraw that consent at any time without affecting prior processing.
The done55 Platform is strictly intended for adults aged 21 years and above. done55 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. Age verification is a mandatory step in the Account registration process, and done55 reserves the right to request documentary proof of age at any point.
If done55 becomes aware that personal data of a person under the age of 21 has been collected, done55 will take immediate steps to delete that data, close the associated Account, and return any deposited funds in accordance with applicable regulatory requirements.
done55 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game launches, PSL betting promotions, and other done55 offers — but only where you have expressly opted in to receive such communications during Account registration or through your Account settings.
You may opt out of marketing communications at any time by:
Please note that opting out of marketing communications does not affect transactional communications — done55 will continue to send you Account-related notifications such as deposit confirmations, withdrawal updates, and security alerts as these are necessary for the operation of your Account.
done55 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
The done55 Platform may contain links to game providers' own informational pages or third-party payment provider portals. done55 is not responsible for the privacy practices or the content of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the Platform. This Privacy Policy applies solely to personal data collected and processed by done55 in connection with the Platform.
done55 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, done55 will notify registered Players by posting a prominent notice on the Platform homepage and, where practicable, by email to the address registered on your Account. The date of the most recent update is displayed at the top of this page.
Your continued use of the Platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. Where any change materially affects your rights or done55's processing of your data in ways that require your consent, done55 will seek that consent before applying the change to your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or done55's processing of your personal data, please contact our Data Protection team through any of the following channels:
If you are dissatisfied with done55's handling of your personal data or with our response to a data rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
Your privacy is protected every step of the way. Join thousands of Pakistani players who trust done55 for a secure, fair, and responsible gaming experience — with instant JazzCash and EasyPaisa payouts.
🔞 21+ only | Play responsibly | done55 operates under a valid international gaming licence